INNOVATION GROUP FAILURE ONCE AGAIN

Innovation Group failure once again. This time requested towing services for my vehicle. Given three other numbers to contact and no one can asisst. After 6 to 7 calls sitting on the phone a lady by the name is Anisa is trying to asisst. Currently awaiting further feedback. If my policy is with the Innovation Group and I request towing services, Innovation Group must arrange, not the client to be phoning around. I could have a breakdown in a danger zone and phoning all these numbers to no avail.

My last complain was about the time the Innovation Group to answer their calls.

On the same note, thank you to Anisa from SOS asisst (BizExtend), for sorting out the towing.

Hope Innovation Group change their method or procedure when a client phones in for towing assistance. Should be one call from the client and Innovation Group does the rest.