KS
Kgotso S

1 reviews | Active since Dec 2017

12 Jan 2022, 08:35

Innovation Group Extended Warranty

The absolute worst call center i have ever dealt with, my extended warranty was not activated and when i call to resolve this i get put on hold and they hang up every time. i have not been able to resolve this issue and they dont even call back EVER. you have to start the process everytime with someone else. Do not recommend this extended warranty solely for the unprofessionalism and poor communication with their clients.

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Replies (1)
Innovation Group
Innovation Group's reply12 Jan 2022, 09:01
Official
Hi Kgotso, Thank you for taking the time to contact Innovation Group and notifying us of your complaint.  Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team