PW
Pieter W
1 reviews | Active since Dec 2023
04 Dec 2023, 21:17
Innovation Group ****
When i bought my car i signed a service contract with Innovation Group. This is the first year that i service my car and it has now been more than 2 months of relentless phone calls and emails to get them to pay me back for the service that i paid for out of my pocket. Whenever you see the Innovation Group, take your money and run because they will most certainly do it for you if you dont. They are ****ming people out of their money. NEVER SIGN ANY CONTRACT WITH THEM
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Innovation Group's replyOfficial
07 Dec 2023, 13:45Dear Pieter Wet We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply07 Dec 2023, 13:45
Official
Dear Pieter Wet We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team