GVDM
Gerard Van Der Merwe

1 reviews | Active since Nov 2017

10 Jan 2018, 10:52

Innovation Group does not keep up to resposibilities

Last year I contacted the Group (maxicare) about appliances that needed to be repaired and was assured that I would be contacted. Well up to today I have not been contacted "IS THIS THE TYPE OF SERVICE" that we are going to receive?????

0
Replies (1)
Innovation Group
Innovation Group's reply12 Jan 2018, 08:21
Official

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,

Complaints Team