Innovation group dishonest.

I signed up with innovation group via telesales on 27/05/2024 for an extended motor vehicle warranty, little did i know i was being ****med. The sales person misrepresented who they are and said he is calling from BMW the car brand i am driving. Asked if the cover was a contract or month to month and the sales man told me it is a month to month and not a contract cover, i received emails immediately and they said BMW financial services extended motor warranty and a 24month contract. Now i take my car for diagnostics for some car problems i was experiencing at BMW on 28/10/2024. I presented the cover to the service desk and they told me they don't have such a cover and i am not even in their system for an extended motor warranty however they think innovation group is a third party, they will contact them on my behalf to submit a claim. The claim was rejected by innovation group and the BMW kept me in touch. The innovation group did not even bother to contact me to find out if indeed my car was at the BMW workshop and let me know my claim was rejected. Innovation group underwritten by Guardrisk misrepresented themselves as the BMW financial services to me. I would like to have the call recording sent to me for the date 27/05/2024 when i signed up for the cover. Otherwise terminate my cover with you with immediate effect for your dishonesty. I might have more claims rejected by you in the future. So disappointed.