AN
Akhona N
1 reviews | Active since Oct 2018
09 Mar 2022, 10:48
INNOVATION GROUP - Daylight ******s
https://www.innovation.group/contact-us-thank-you/
Innovation group is a **** company, When they are selling their products, they are always available when it comes to claims they are never available its been one full month now, trying to get hold of them for a claim, they only take my details and transfer a call to ring alone. I regret having business with this Company.
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Innovation Group's replyOfficial
09 Mar 2022, 11:16Hi Akhona, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply09 Mar 2022, 11:16
Official
Hi Akhona, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
11 Mar 2022, 14:28Hi Akhona, Thank you for your patience and allowing us the time to investigate your complaint CP-3-2***4-NTSHEYIYA . We confirm that a claims consultant has provided feedback on the concerns raised and a courtesy call and email were provided by our customer experience team. We apologize for the inconvenience caused and we appreciate your understanding. Kind regards,Complaints Team
Innovation Group's reply11 Mar 2022, 14:28
Official
Hi Akhona, Thank you for your patience and allowing us the time to investigate your complaint CP-3-2***4-NTSHEYIYA . We confirm that a claims consultant has provided feedback on the concerns raised and a courtesy call and email were provided by our customer experience team. We apologize for the inconvenience caused and we appreciate your understanding. Kind regards,Complaints Team