Innovation Group Daylight *********

I bought a car from we buy cars Silverton and was told that to buy the car,I had to buy the extended warranty from innovation group at an extra cost of R10 000.

The car had 75 000kms on the odometer and the clutch went and i took it to subaru.In the policy documents it clearly states that fair wear and tear is covered by the policy.The car has a full service history and has never had the clutch replaced.As per the report from subaru,the clutch at 75000km replacement is necessary,which at 75000km constitutes fair wear and tear.Now i wasn't expecting them to pay for the entire clutch but atleast what was covered by the policy.To no avail they refused to pay the claim.

Further more,the report from subaru said the radiator was leaking and needed to be replaced as well and if not would cause serious engine damage and as you guessed it they refused to pay for a replacement radiator as well.Which goes to show that if the engine failed due to over heating from the refusal to replace the radiator,they would not help you either even tho it is covered in the policy documents.

I incurred the full cost of replacing the clutch and radiator at R24000 plus the R10 000 *****ed from me by innovation group and we buy cars.

And to put the cherry on top they called me twice this week asking me if i wanted to extended my warranty.The absolute cheeck is unbelievable.

Do not take out a policy with innovation group people they are a bunch of ******* oh and their claims service it abysmal too!!!!I have learnt from experience avoid them like the plague!!!