PF
Petro F
1 reviews | Active since Apr 2017
17 Jul 2025, 13:47
Innovation Group consumers must insist on any other insurance
I’ve spoken to 14 people at Innovation Group and 1 person assisted Nonkululeko Nkosi claims department. Thank you. Not yet resolved but she gave valued assistance.
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Innovation Group's replyOfficial
17 Jul 2025, 13:53Dear Petro Fisher
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply17 Jul 2025, 13:53
Official
Dear Petro Fisher
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team