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Sean T

1 reviews | Active since Aug 2012

28 Aug 2019, 19:47

Innovation Group clueless *******.

These people have no idea how a vehicle works and how the manufacturers or repair center's work. They have no idea of how the vehicle manufacturers quote or how a vehicle is assembled and disassembled. After I was ensured that the parts that needs replacing will be covered and upgrading me to a new more expensive plan, I was shocked to find out that nothing changed apart from my monthly installment. One example. They paid for the thermostat, but not for the sealant or the gasket or the nuts that hold the thermostat in place - HOW??? How do they think a part stays in place and how do they think you stop leakage. That was just the start. In short.... They are there to rob people from their hard earned cash and nothing more

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Replies (1)
Innovation Group
Innovation Group's reply30 Aug 2019, 08:16
Official
Hi ,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team