1 reviews | Active since Sept 2015
Innovation group claims department
<p>I Received very bad service from Innvovation group claims department.</p> <p>They are responsible for claims administration for Auto & General.</p> <p>I did a claim under extended warranty for my vehicle and they found every excuse not to pay.</p> <p>The phone call recordings are my testimate on how badly they handled the claim.</p>
Dear Client,
Thank you for your patience regarding the concerns raised.
We would like to offer our sincere apologies for the bad experience you had when dealing with Innovation Group. We confirm that a customer care representative has been in contact with you regarding your claim and has assisted you with the necessary details regarding you claim.
We trust that the above meets with your understanding.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding the concerns raised.
We would like to offer our sincere apologies for the bad experience you had when dealing with Innovation Group. We confirm that a customer care representative has been in contact with you regarding your claim and has assisted you with the necessary details regarding you claim.
We trust that the above meets with your understanding.
Kind regards,
Tumi Bacela