1 reviews | Active since Apr 2018
Innovation group cant pay my claim
Absa called me to offer a warranty and I took it. now my car has problems, I called on the 10/04/2018 to find out if I can take my car to be repaired and the guy I spoke to said yes im covered for Central locking and Gauge. I took my car to be repaired today now the dealership tells me that Innovation group said they wont pay for any of the claims. I have called them to cancel my policy so I want my money to be refunded and cancel the policy.
Hi Portia
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Hi Portia
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards
Complaints Team
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards
Complaints Team