GM
Glen M

1 reviews | Active since May 2023

08 May 2023, 21:57

Innovation Group & BMW Midrand motor warranty ****

Do not be confused by the 5 star rating I gave. They deserve it because they are champions with ****ming people. Standard bank innovation group extended motor warranty is a ****. And they are working along with the dealership, I took my car for service at BMW midrand and they orchestrated a great partner to ensure It didn't pay. I had two policies with the stupid innovation group and they claimed that I had missed payments, when I made them aware it was for Tyre and rim cover they said my cover has expired without being notified and it is all good for their business when they keep deducting money from your account.

This is just to raise awareness that know where you Lay your eggs, as for innovation group. It is a useless, unworthy and daylight Robery organization that work tirelessly to ***** the citizens money by every chance they get. Innovation Group and BMW/mini midrand I ****e.

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Replies (1)
Innovation Group
Innovation Group's reply09 May 2023, 12:05
Official
Dear Glen Makonko, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team