1 reviews | Active since Jan 2022
Innovation group
I wish I could give them zero..this group I cannot recommend it to anyone.. very poor service am regretting why I joined them from the first place .am on their scratch and dents ..you know when you joining any company that deals with parts of the vehicle you need to have a peace of mind but with this one more stress!I even get worries when I suppose to take a phone and call them for something that I pay every month it's like they doing you a favor...The experience I got from them I don't wish it could happen to anyone else.. firstly when you call them it goes to the reception you asked them for scratch and dents department they will put you to a wrong one always..when you reach the reception of scratch and dents reception you will find a lady with an attitude ..who is not even value you as the customer..am not sure this happens because am a black female or the do it to each and every customer they come across with..but this happens everytime I called them..am so irritated and full of regents!!
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
