LN
Lee-Anne Naidoo

1 reviews | Active since Sept 2020

09 Nov 2021, 16:44

Innovation Group are **********

I took out an extended warranty on my vehicle with Innovation Group. I now need to claim and the company is silent as if they are no longer in business. They got my money and now refuse to honor the claim. The manager Clinton Lewis and all the rest of the so called "customer service team" , what are you getting paid for if you refuse to assist your customers. Please DO NOT take out any extended warranty with this company. R20k for my so called peace of mind down the drain.

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Replies (1)
Innovation Group
Innovation Group's reply10 Nov 2021, 06:52
Official
Hi Lee-anne,  Thank you for taking the time to contact Innovation Group and notifying us of your complaint.  Please be assured your complaint will be reviewed and a consultant will be in touch with you.  Thank you.  Kind Regards, Complaints Team