Innovation Group are ******
We purchased a warranty cover policy with these people. After 2 months the vehicle started making noise. when we took it to the mechanic we were told that caliper has cracked. When the mechanic lodged a claim for us they rejected the claim saying that this part is not covered by the warranty. If you look at their contract there is nothing about this part not being covered . In most cases they don't mention specific parts not covered or covered. These people are ****** and like it only when you give you money to them. If there is anything they do not cover they should state clearly and be specific. These are people who ****s the insurance industry. no wonder why many people choose to be self ensured.
Hi Vukile,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Hi Vukile,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
