Innovation group ARE *******

I took out a service warranty with Innovation group for my previous vehicle which was sold in October 2023. I called in to cancel the service warranty but I was told because I serviced my car I would need to pay the remainder of the value that my car was serviced for.

A year a few good months later innovation group is still debiting my bank account and when I call in I get the same response, they will escalate to their accounts team to stop the debit order and request for a refund. And they will then forward communication to me and to date I did not receive any communication from them.

I demand a response and I want my money back for all the debit orders that went out when the debit order should have ended.

Debit order reference is TOYMNT TO/SO/***. My name is Terri-Lea Anandham.