Innovation group anything but innovative
This is Th e worst insurer. For days I have been calling regarding my policy and taking my car in for service. I keep getting told that someone from service will call me. I’ve been waiting for someone and yet no call. I feel that they pull delay tactics and keep taking my money but give me no service. Do yourself a favor and do not take cover with this group. To date I’m still waiting for them to call me
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Innovation Group's replyOfficial
12 Feb 2020, 08:39Hi Thapi, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply12 Feb 2020, 08:39
Official
Hi Thapi, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's replyOfficial
13 Feb 2020, 11:51Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind regards,Complaints Team
Innovation Group's reply13 Feb 2020, 11:51
Official
Dear Client, Thank you for your patience and allowing us the time to investigate your complaint. We confirm that a complaints consultant has provided feedback on the concerns raised. We apologise for the inconvenience caused and we appreciate your understanding. Kind regards,Complaints Team