DH
Dirk H
1 reviews | Active since Apr 2011
30 Aug 2022, 16:30
Innovation Group AGAIN HORRIBLE Experience
So after 30 minutes NOBODY can help me with an answer. They just say they will transfer you just to end up that you the client has to go through the select tion options again. This company is just out in taking money and NO CLIENT SERVICE AT ALL. I had to deal twice with this company and both times were HORRIBLE. Not sure how they can still be around when they treat clients like this.
Stay away from them. There are really good service centers that is affordable and for which you don't need this kind of treatment
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Innovation Group's replyOfficial
31 Aug 2022, 08:29Dear Dirk Human,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply31 Aug 2022, 08:29
Official
Dear Dirk Human,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team