bM
bishop M

1 reviews | Active since Sept 2024

22 Nov 2024, 14:03

innovation group

i once loaded my dissatisfaction with innovation group 's service and they contacted me with changes to the claim and until the reparrer prepared efverything which awaited their autherization . it is more than five days now i we are still stuck with the unfixed car and i believe iit wiill never be fixed by innovation . i will have tofix it my same. i dont blame them i blame myself for being me . any one must take their own decisions on whether they want any relationship with innovation or not . but with me and family and friends and any one that asks me is for the last time. please do not call me , just the problem do what u promised give the mecahnic authorization or leave me alone.

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Replies (1)
Innovation Group
Innovation Group's reply22 Nov 2024, 15:59
Official
Dear Bishop Makwala
 We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. 

Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team