PM
Phindile M
1 reviews | Active since Nov 2020
27 Aug 2023, 12:39
Innovation Group advertise false policy if they call you just hang up don't give them a chance to lie.
I agree with you Thabo and Hlengiwe they advertise false policy to everyone. People must know about innovation Group. Don't take any policy with innovation Group if they call with false policy to make you join them. Be careful south African don't even give them time to lie just hang up when they Call you.
Helpful (0)
Replies (1)0
Replies (1)
Innovation Group's replyOfficial
28 Aug 2023, 09:33Dear Phindile Masondo,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply28 Aug 2023, 09:33
Official
Dear Phindile Masondo,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team