FK
Funi K
1 reviews | Active since Jul 2024
12 Jul 2024, 11:11
INNOVATION GROUP *******
I would like to warn people about Innovation group insurance, I app**** for a service plan for my car, the price was high than my other car. I have had their insurance for years so I never thought this would happen, do not trust their consultant they sent a voice which I repeatedly service plan over and over to which the consultant said power up service to which I thought its service plan, every time you apply ask for voice recording and re-read the contract, don't TRUST their consultant they will rip you off.
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Innovation Group's replyOfficial
12 Jul 2024, 11:56Dear Funi Khumalo, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply12 Jul 2024, 11:56
Official
Dear Funi Khumalo, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team