1 reviews | Active since Oct 2020
Innovation Group
This an advice to all vehicle owners who would like to extend their motor warranty with Innovation Group. Please stop, Innovation Group by MFC will **** your money and when you log a call, they hang up on you. I took out an extended warranty 2 months prior my initial warranty expires. I took the warranty in September 2020, the warranty was to start from 1st November 2020, after few weeks before the warranty could be activated I cancelled their warranty on october 2020, i was told Innovation Group could only pay back the pro rata, initially i payed over 9.2k, but they were only able to pay me just over 5k. For me that was totally unfair on my side, I have been loyal to Innovation Group by MFC for years and their treatment to me was unacceptable. I strongly advise anyone not to use Innovation Group and look for other motor warranty with other insurances. I will never refer anyone to them.
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
I keep getting calls from MFC but the consultant keep telling they do not have answers and they will escalate it further. I am really disappointed!
I keep getting calls from MFC but the consultant keep telling they do not have answers and they will escalate it further. I am really disappointed!
