BR
BIANCA R
1 reviews | Active since Sept 2015
25 Sept 2015, 11:23
INNOVATION DOES NOT PAY THEIR SUPPLIERS
Hi There,<br> <br> We took out a extended service plan on our vehicle through the Innovation group, so our car was booked for a service at Multi franchise Nelspruit only to be told that Innovation group did not pay their account with the dealership so our car cant be booked in, after waiting for an hour and a half and our car being booked in.<br> <br> The service plan was more than R9000 that was loaded extra on the vehicle financing, so why do we pay if the INNOVATION GROUP DOES NOT PAY THEIR ACCOUNTS???<br> <br> This was such an inconvenience!!!
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Replies (1)Innovation Group's replyOfficial
28 Sept 2015, 13:33Hello bianca023,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Innovation Group's reply28 Sept 2015, 13:33
Official
Hello bianca023,
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
