Innovation are *****

They told me that, once they debit first instalment then my policy will be active that I should claim, after lonching a claim, they said they did debit money into my account while my bank proves that they did, I've tried to call them several times they keep you waiting for more the 35 minutes until your airtime ends, and no one call you back to explain what did they find out, they keep on say, please wait let me check on the computer yoooh, they check and check and no response