Innovation, Alphera. Don’t buy their warranty products.

If I could rate this organisation lower I would. Their Alphera product very disappointing. The dealership sent quotes and requested documents. Three times, it took more than 3 days to get a response after we had to call and email many times from our side as well to enquire what was taking so long. After all that, they cover part of the damage but refuse to cover the pipes damaged by the covered part. After three whole days of waiting to hear from them, mind you they didn’t even want to tow the vehicle yet it’s listed as a covered item.