1 reviews | Active since Jul 2009

03 Oct 2019, 12:46

****ing Warranties

I have a warranty which i was forced to take when i bought my bakkie through the bank. I kept my bakkie's services all up to date by an RMI registered firm to ensure that if i have issues i will be able to claim from my warranty. Now i have to replace 5 injectors because they leak Diesel and has to be replaced, that will cost around R 22000.00 and now my plan tells me that they only cover a whopping R 5000.00 of it. That is exactly why i do not want to ever buy these damn warranties and then you get forced alternatively you cannot buy the vehicle. Who can i force to pay the R 17 000.00 now???????

Damn people.

0
Replies (2)
Innovation Group
Innovation Group's reply03 Oct 2019, 12:52
Official
Hi Riaan ,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,
Complaints Team

Innovation Group
Innovation Group's reply07 Oct 2019, 08:15
Official
Hi Riaan,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,
Complaints Team