CV
Charl V
1 reviews | Active since Aug 2021
30 Aug 2021, 12:07
Infringement of the POPI Act
Call Centre phoning me claiming to be from Absa. I then requested the operator to confirm where I gave consent to Absa to share my information with a third party. I then indicated to the operator that it is an infringement of the POPI Act for him to contact me without having the consent to do so. I requested his name and surname to enable me to report the company and operator where he ended the call abruptly. What is disturbing is the fact that the operator did not even know what the POPI Act is.
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Replies (1)Innovation Group's replyOfficial
30 Aug 2021, 12:29Hi Charl,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply30 Aug 2021, 12:29
Official
Hi Charl,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
