*********** people to deal with...

I took extended warranty from standard bank and innovation Group. I bought a used car on 48000km, the dealership took the car for 45000 service at 48000 before transferring it under my name (every dealer does that), I also did 60000km service on the car from Kia Pretoria, now the car started overheating and the manufacture says they will not cover it because it skipped 41000km service (remember I was not the owner of the car at that time because I bought the car at 48000km). Since well I had a warranty with Standard Bank and Innovation Group I instructed Kia to claim from Innovation Group,since well I am paying for it every month. Guess what? Standard Bank and Innovation Group says that they will not cover the costs to repair the car as the previous owner it skipped the 41000km service (which was not my fault because I was not the owner of the car at that time).

I Am being penalized for something that I did not do. If it was under my name I was going to service the car as I did at 48000km for 45000km and 60000km service. Basically it shows that I've been paying Standard for fun. They just collect and cancel from their side when it's time for them to pay, when it's time for us(clients) to pay then its Okay to them. People please stay away from Standard Bank and Innovation Group. It's just a *******... Who thought a big company like Standard Bank will behave or treat their clients like this? We all expect peace of mind with Standard Bank but I guess it's the other way round.

Now I am asking myself what is going to happen to the premiums I have been paying, obviously I do not want a refund. I want them to provide the service they promised while selling the policy to me at that time.

PEOPLE PLEASE STAY AWAY FROM STANDARD BANK AND INNOVATION GROUP, RATHER TRY LIQUID CAPITAL OR SOMETHING ELSE.

Unless if you've got enough airtime and energy to waste because at the end of the day they will not provide the service they promised.

My car has been at Kia Alberton 2 days ago waiting for standard bank approval.

I will ensure that I take this issue to social media platforms and 702 so that people are aware.

SBS **********