MM
Mpho M
1 reviews | Active since May 2021
09 Nov 2021, 10:54
Incompetence and Neglegance
After so many months of paying my car service policy, I am disappointed to only find out now that they never updated my policy until the dealership called them yesterday. The sad part was we had to call multiple times for them to amend the policy.
Helpful (0)
Replies (1)0
Replies (1)
Innovation Group's replyOfficial
09 Nov 2021, 11:17Hi Mpho, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards, Complaints Team
Innovation Group's reply09 Nov 2021, 11:17
Official
Hi Mpho, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards, Complaints Team