SM
Sello M
1 reviews | Active since Nov 2019
05 Mar 2021, 14:46
Incompetence
Good Day
I have submitted a claim for tyre and rim under ABSA IGD and the pictures and quotation were also submitted however after 24 hours without hearing anything back from them i paid for the repairs and now request for reimbur*****t but i'm now being taken from pillar to post for no reason
Helpful (0)
Replies (5)0
Replies (5)
Innovation Group's replyOfficial
05 Mar 2021, 15:19Hi Sello, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply05 Mar 2021, 15:19
Official
Hi Sello, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
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Sello M's updateReviewer Update
08 Mar 2021, 09:09Good Day
Can I kindly be provided with feedback as I haven’t heard anything since Friday from Mpho
Can I kindly be provided with feedback as I haven’t heard anything since Friday from Mpho
SM
Sello M's update08 Mar 2021, 09:09
Reviewer Update
Good Day
Can I kindly be provided with feedback as I haven’t heard anything since Friday from Mpho
Can I kindly be provided with feedback as I haven’t heard anything since Friday from Mpho
SM
Sello M's updateReviewer Update
09 Mar 2021, 07:30Good day
No resolution to this problem yet even though I have suggested that they can pay the dealer and I will seek refund from the dealer, no joy yet
No resolution to this problem yet even though I have suggested that they can pay the dealer and I will seek refund from the dealer, no joy yet
SM
Sello M's update09 Mar 2021, 07:30
Reviewer Update
Good day
No resolution to this problem yet even though I have suggested that they can pay the dealer and I will seek refund from the dealer, no joy yet
No resolution to this problem yet even though I have suggested that they can pay the dealer and I will seek refund from the dealer, no joy yet
SM
Sello M's updateReviewer Update
09 Mar 2021, 12:49The treatment we get from this company is very unprofessional and disturbing, why are we subjected to this kind of treatment when a claim has been submitted
SM
Sello M's update09 Mar 2021, 12:49
Reviewer Update
The treatment we get from this company is very unprofessional and disturbing, why are we subjected to this kind of treatment when a claim has been submitted
SM
Sello M's updateReviewer Update
10 Mar 2021, 17:46Innovation group wants to reject my claim based on the fact that I could not produce proof of payment even though I have tax invoice which even the dealership did send it to innovation group and all other required documents requested to register a claim, blacks are still subjected to some sort of abuse or mistreatment from this organization
SM
Sello M's update10 Mar 2021, 17:46
Reviewer Update
Innovation group wants to reject my claim based on the fact that I could not produce proof of payment even though I have tax invoice which even the dealership did send it to innovation group and all other required documents requested to register a claim, blacks are still subjected to some sort of abuse or mistreatment from this organization