LN
Lusani N

1 reviews | Active since Nov 2024

24 Apr 2025, 15:33

IMPROPER, UNPROFESSIONAL CONDUCT & SHYING AWAY FROM RESPONSIBILITY!!!!!!!!!

I am lost of words, the improper and unprofessional service I got today is unmatched. The first thing I had to check was the hello Peter reviews and it is never surprising to note such bad reviews, the organization need to work better. its so funny that when they recruit us to join and take the product they are so down to earth and friendly but when its their turn to take responsibilities they turn monsters and always post us from pilar to poster. i had recruited my family members for this product and I'm cancelling as well as recruiting them again to cancel because i don't want them to go through what i went through today. what a disgrace from such a reputable group. i cant believe i spoke to 7 consultants with no prospect or just trying to resolve my problem with them.

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Replies (1)
Innovation Group
Innovation Group's reply25 Apr 2025, 08:01
Official
Dear Lusani Nemalili,  We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team