******* - IGNORING CLAIM

I am referring back to my report on Thu, 28 May at 14:24. My claim has still NOT been sorted. Your client knocked me and we have now surpassed 2 months of back-and-forth of sheer incompetence and passing-the-buck. Imaven and Renasa are the insurers/underwriters of Innovation Group - who is simply not delivering on their promises. When will my car be booked for repairs? You have every single bit of information required and yet you still cannot revert back to me, as promised to advise when my vehicle will be booked for repairs. How absurd! Absolutely appalling. I am beginning to understand why no one I have communicated with has ever heard of this group and it's ludicrous insurers. What a bunch of *******! I want my car fix. Between you and the 3rd party, you have a legal obligation to fix my car. I want my car fix this month at Barons Tokai.