1 reviews | Active since Jul 2011
If I could have rated them lower I would have
After numerous calls to their call center a customer is never supp**** with the required info. Customers are also given conflicting information between different operators.
When a operators tells you their email servers are so backed up that an email sent cannot reach a customer after a whole day I would be seriously concerned about doing business with this company.
Imagine how long it will take to complete a claim if they cannot even get a single email out in a day.
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that we are looking into all concerns and will take the necessary actions to mitigate moving forward.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that we are looking into all concerns and will take the necessary actions to mitigate moving forward.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team