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gartharm G

1 reviews | Active since Apr 2017

13 Apr 2017, 15:19

I would say the worst company I've ever come across

<p>I honestly believe this company strifes to get clients for their car service agreements and find ways to not pay for services of the cars when they become due. I've had to change my contract and increase my rates as well as spend over 30 hours in phone calls tryibng to repair mistakes made by their staff so that I could take my car in for a service only to discover more issues and reasons which don't make any sense of why they can't at this stage pay for my car service. It feels like they make up problems and then pass you along and make you wait for hours on end so that you just eventually give up... DO NOT USE THIS COMPANY! </p>

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Replies (1)
Innovation Group
Innovation Group's reply24 May 2017, 13:13
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

We confirm that your policy has been canceled, with the full refund.

We would like to apologize for the inconvenience this has caused you and we trust that the above meets with your satisfaction.

Kind regards,

Tumi Bacela