I would like to receive my policy documents please!

I phoned Auto & General on the 7th of September to start an extended warranty plan cover. They then redirected my call to Innovations group where I was in contact with Daniel Molea whom I shared all my personal information with and the phone call concluded by me accepting the cover that was scheduled to commence on the 1st of October. Till today I have never received my policy document regarding my policy. I have phoned Innovations group numerous times to PLEASE send me my documents through to me because I would have liked to review my policy what I am covered for before the cover starts. I never even received a notification that I joined the cover.

Still today I have not received my policy documents, if requesting for documents is such a hassle I do not even want to know how pathetically difficult it would be if I had to claim. If I cant receive my document by end of today then I will gladly find another insurer.