GS
Goitsimodimo S
1 reviews | Active since Sept 2025
16 Oct 2025, 21:58
I was unfairly treated by innovation group the money making ****
Innovation group is a money making **** that *****s from a common man, on 08 April 2025 I purchased 24 months service plan worth of (R17068) use my MFC additional credit, I only serviced once (worth of R2400) now they calling me and say my service plan is expired, I fail to understand how so, this must come to an end, we can't be ****** like that
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Innovation Group's replyOfficial
17 Oct 2025, 08:22Dear Goitsimodimo Siyasiya
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply17 Oct 2025, 08:22
Official
Dear Goitsimodimo Siyasiya
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team