MM
Madoda M

1 reviews | Active since Jan 2022

26 Jan 2022, 21:26

I want my money that you keeping in your bank account , I worked hard for that money.

I wrote a review here last week about innovation group stretch and dents policy , Nedbank gave them money up front so that they can pay for me when I take my car for stretch and dents , Nedbank is still debiting my account for that money that they gave to innovation group .

I called innovation group in December 2021 that's when they told me that my stretch and dents policy expired in May 2021 and I can't claim and I won't get my money back so I'm paying Nedbank now for the policy that I didn't use.

Response that I got from them after the review that I wrote here is that I won't get the refund and won't be able to claim .

I'm not gonna give up on this I want my money or they can give the money back to Nedbank so that Nedbank can stop debiting my account for the stretch and dents policy that I didn't use.

I asked one of their complaints department agent ( shedrack) what are they going to do with the money that they got from Nedbank to pay for my stretch and dents which I didn't even claim for , He didn't give an answer .

Please innovation group give my money back .

0
Replies (1)
Innovation Group
Innovation Group's reply27 Jan 2022, 08:11
Official
Hi Madoda, 
 
Thank you for taking the time to contact Innovation Group and notifying us of your complaint. 
 
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
 
Thank you.
 
Kind Regards,
Complaints Team