BM
Bontle M
1 reviews | Active since Apr 2022
09 Oct 2024, 09:19
I paid a tyreandrim product from them for R3735 they only reimbursed me R563,16 after cancelation saying R3172 is for admin fees
I paid a tyreandrim product from them for R3735 they only reimbursed me R563,16 after cancelation saying R3172 is for admin fees. They are ****s
Helpful (0)
Replies (1)0
Replies (1)Innovation Group's replyOfficial
09 Oct 2024, 09:29Dear Bontle Molefe
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply09 Oct 2024, 09:29
Official
Dear Bontle Molefe
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
