JM
Johnny M
1 reviews | Active since Mar 2022
04 Apr 2024, 14:11
I have warranty Inno...
I have warranty Innovation Group and was left very disappointed with them when they did not come in to rescue me at the time VW Mcdulings did not do anything to my car wipers are still malfunctioning non stop but they invoiced to them and they just dumped me like that😠Thinking of terminating my contract with you as I type this sad story
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Innovation Group's replyOfficial
05 Apr 2024, 11:34Dear Johnny Mntlane, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply05 Apr 2024, 11:34
Official
Dear Johnny Mntlane, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team