I can't believe that it's part of Toyota.

Item: Innovation Group
Rating: 1
Author: Mike H

I am not surprised to see the comments about this company their service is so unprofessional Toyota please please get another company to deal with your service plans otherwise you'll will lose too many clients as you'll just lost one now.

Helpful (0)

Replies (2)

Innovation Group's replyOfficial

31 May 2021, 09:45

Hi Mike,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint.

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,

Complaints Team

Innovation Group's reply31 May 2021, 09:45

Official

Hi Mike,

Thank you for taking the time to contact Innovation Group and notifying us of your complaint.

Please be assured your complaint will be reviewed and a consultant will be in touch with you.

Thank you.

Kind Regards,

Complaints Team

Mike H's updateReviewer Update

01 Jun 2021, 13:51

Thank you Dipuo fakude for your assistance the car will be covered for this service as it's was an agent fault for not informing me that the policy gets activated after 3 successful debit orders

Mike H's update01 Jun 2021, 13:51

Reviewer Update

Thank you Dipuo fakude for your assistance the car will be covered for this service as it's was an agent fault for not informing me that the policy gets activated after 3 successful debit orders