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William
1 reviews | Active since Mar 2023
26 Aug 2025, 13:21
HORRIBLE EXPERIENCE DON'T EVEN TRY INNOVATIONS GROUP!!!! ****
WORST VEHICLE WARRANTY COMPANY STAY AWAY. I WILL NOT ADVICE ANY ONE TO TAKE THIS COMPANY. YOU PAY THEIR COVER FOR 2 YEARS, TIME TO CLAIM THEY MAKE SURE YOU DON'T GET IT RIGHT. STARTS WITH A SIMPLE PHONE CALL, HOLD ON FOR AN HOUR GOING THROUGH DIFFERENT DEPARTMENTS, NO HELP. THE DEALER TELLS ME SORRY WE ALSO TRIED. VERY DIFFICULT CLAIMING PROCESS. CANCELLED MY POLICY. STAY AWAY STAY AWAY STAY AWAY
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Replies (2)
Innovation Group's replyOfficial
26 Aug 2025, 13:26Dear William,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply26 Aug 2025, 13:26
Official
Dear William,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
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William's updateReviewer Update
28 Aug 2025, 12:16I WILL NOT STOP SPREADING AWARENESS ABOUT THIS COMPANY
WHAT EVER THE CONSEQUENCES I'M READY
I WANT TO DAMAGE THEIR BRAND JUST AS THEY DID TO ME.
PEOPLE, YOU WILL NOT GET A VALID CLAIM FROM THIS COMPANY
FOR 2RYS I PAID MY HARD EARNED MONEY ONLY TO BE TOLD ON THE SIDE THAT I CAN CANCEL MY POLICY IF I LIKE BECAUSE IT HAS MATURITY ANYWAY
BE AWARE BE AWARE BE AWARE BE AWARE
WHAT EVER THE CONSEQUENCES I'M READY
I WANT TO DAMAGE THEIR BRAND JUST AS THEY DID TO ME.
PEOPLE, YOU WILL NOT GET A VALID CLAIM FROM THIS COMPANY
FOR 2RYS I PAID MY HARD EARNED MONEY ONLY TO BE TOLD ON THE SIDE THAT I CAN CANCEL MY POLICY IF I LIKE BECAUSE IT HAS MATURITY ANYWAY
BE AWARE BE AWARE BE AWARE BE AWARE
W
William's update28 Aug 2025, 12:16
Reviewer Update
I WILL NOT STOP SPREADING AWARENESS ABOUT THIS COMPANY
WHAT EVER THE CONSEQUENCES I'M READY
I WANT TO DAMAGE THEIR BRAND JUST AS THEY DID TO ME.
PEOPLE, YOU WILL NOT GET A VALID CLAIM FROM THIS COMPANY
FOR 2RYS I PAID MY HARD EARNED MONEY ONLY TO BE TOLD ON THE SIDE THAT I CAN CANCEL MY POLICY IF I LIKE BECAUSE IT HAS MATURITY ANYWAY
BE AWARE BE AWARE BE AWARE BE AWARE
WHAT EVER THE CONSEQUENCES I'M READY
I WANT TO DAMAGE THEIR BRAND JUST AS THEY DID TO ME.
PEOPLE, YOU WILL NOT GET A VALID CLAIM FROM THIS COMPANY
FOR 2RYS I PAID MY HARD EARNED MONEY ONLY TO BE TOLD ON THE SIDE THAT I CAN CANCEL MY POLICY IF I LIKE BECAUSE IT HAS MATURITY ANYWAY
BE AWARE BE AWARE BE AWARE BE AWARE