Horrible experience

I joined the Innovation Group and repeatedly requested documents detailing my coverage and benefits, but they failed to send them. After six months, I finally found a helpful representative who provided the documents and explained the policy. According to the policy, they cover the gearbox, clutch, and other components—but only for unforeseen mechanical damage, not wear and tear. I was dissatisfied with this limitation and decided to cancel my policy since I had not made any claims. However, when I requested a refund, they informed me that they could not reimburse my money. I don't advise anyone to join this cover as it wont help to fix your car. On their police they have indicated that they can refund your money but you will be liable for 17% admission fee.