Horrible Customer Service

I would like to express my utmost disgust with this company. I have never dealt with such incomeptence and disregard of a customers feelings. They have been debiting my account for a policy which was supposedly cancelled, or should have been cancelled as it had expired. I called to finid out if I'm still covered and they assured me that my policy is up to date. Only when something didn't sound ok, i called again to confirm what exactly I am covered for that I got the shock of my life. The sales agents drop the phone on my ear, they promise to call and never actually do and lastly, an agent called Kea( whom I've dealt with before and actually had first dropped my call and put me on hold and eventaully dropped my call) had the worst attitude towards me. I am appalled by the service I am recieving from them. I don't recommend anyone to actually take any form of policy with them if they need peace of mind....