RM
Reyaad M
1 reviews | Active since May 2018
22 Oct 2018, 14:40
HORRIBLE !!!!
Highly disappointed in this horrible service.
I was advised that my claim was rejected on my Power Up because my main warranty did not pay out the full amount ? Is that not what the Power Up is for ? To cover the shortfall ?
Not to mention how long one has to wait to speak to a consultant.
I will be cancelling....
Helpful (0)
Replies (2)0
Replies (2)
Innovation Group's replyOfficial
22 Oct 2018, 14:41 Hi Reyaad,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Best regards,
Innovation Group's reply22 Oct 2018, 14:41
Official
Hi Reyaad,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Best regards,
Innovation Group's replyOfficial
23 Oct 2018, 15:16Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Best regards,
Innovation Group's reply23 Oct 2018, 15:16
Official
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Best regards,