JR
Jacques R

1 reviews | Active since Feb 2021

13 Feb 2021, 14:50

Honest customer service

I would like to say Big Thank you to Daya Coetzee from Innovation group for the friendly and professional service that he provided me to be able to extend my car factory warranty.My service plan had expired the next service was due and in order to extend my factory warranty I needed to do the service hence to say I didn't have the cash on hand. However due Daya due diligence and honesty he realised on my expired service plan I was due 1 service.So they arranged a refund for me so that I didn't have to serve the waiting period for a new service plan. I was able to pay for pay cash for the service that due and extend my car factory warranty with unlimited cover.

0
Replies (1)
Innovation Group
Innovation Group's reply15 Feb 2021, 08:31
Official
Hi Jacques, 

Thank you for taking the time to provide us with a great review.

We take great pride in providing customers with effective and efficient service and we are pleased to hear that you were satisfied with the service provided.

Please be assured that the compliment will be forwarded to the relevant team.

Kind regards,
Complaint Team