Hindsight

Be careful with Innovation. They turned down a claim and I was left with all the costs. The mechanic had to strip my engine in order to assess the failure. Well this was unpleasant for me as a client as I had to pay the towing service for my car to get back home (keep in mind that the parts are packed in the trunk), I had to pay the workshop that worked on my car and I had to repair the car myself on my own costs. I immediately cancelled my policy with them obviously as I requested the voice call between me and their representative and not getting it from them. I refuse to pay further for neglected service. They are withholding the recording.. and for good reason because that will close their loophole for not paying out. Their reps are not trained to tell or ask you prior to selling you the insurance that you must have had your car serviced by RMI in order for them to cover claims.. HINDSIGHT!!!! I demand the funds back I spent unnecessary