LM
Leandra M

1 reviews | Active since Jan 2014

03 Oct 2024, 14:57

HARRASMENT

Fuming to say the least!!!! I have been receiving calls from Innovation Group which boarders harassment. Just as an example from the 18 September 2024 up until today 19 calls !!!!!!!!!!!! I called their offices a couple of weeks ago, after I have had enough of the constant phone calls and then asked reception to please remove me off their contact list, she assured me that she will remove me of the list,I advised the lady that I had since purchased a new vehicle and that I was not interested any services they offered. I blocked the Innovation Group on my cell phone and could not believe that their agent actually had the gall to call me at the office. PLEASE STOP HARASSING ME I DON’T WANT YOUR PRODUCT – IF I DID I WOULD HAVE INTERACTED WITH YOUR AGENTS A LONG TIME AGO – AND IF SOMEONE BLOCKS YOU ON THEIR PHONE THERE IS A REASON – AND NEVER EVER CALL ME AT MY OFFICE AGAIN TO SELL ME YOUR PRODUCT BECAUSE I DON’T ANSWER MY CELL PHONE OR HAVE BLOCKED YOU.

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Replies (1)
Innovation Group
Innovation Group's reply03 Oct 2024, 15:10
Official
Dear Leandra Marx, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team