Guys don't bother yourselves if you are not mentally ready for headaches

Innovation group your customer service sucks.After claiming you are on your own, no one will be doing any follow ups you have to chase them all over and when you finally get hold of them, they made you wait on the phone for half an hour and if you are lucky they come back to or just hang up in your ears. I wonder if they really care about their customers. Their aim is just to frustrate. After someone claim was so hard to inform the person about the process and how far are you with it. You are really something else I must say