Great Handling of Customer Complaints

Hello again everyone, just adding an update to my car troubles, 2017 Ford Fiesta Ecoboost with Cambelt Failure, Innovation Group's Representative's had reached out to me last week to try and sort out my claim and complaint. They were able to then organise an assessor to come out to inspect the damages to the car and thankfully they understood that the issue was not just the Cambelt needing a replacement but a lot of other engine components and miscellaneous parts resulting in the R25000 quote. The issue with the claim is now resolved and they are now covering the entire repair cost, having to lodge a complaint before getting this assistance was still odd, but they managed to get things resolved quickly and efficiently once they knew my issue, thank you for following up on this and special thanks to Sello Matsho and everyone else involved