1 reviews | Active since Apr 2024
FSP acting in bad faith as usual.
I initiated the cancellation of my mechanical warranty with Innovation group on the 30 of October 2024 and it says on their own automated response that they will reply within 48 hours, the took 7 days to acknowledge the email. Now today they are they are providing the very same form for me to complete and they asking me to submit that to initiate the cancellation process.
These guys know that I cannot go without a mechanical warranty so they are delaying this process and by the time they are done they would have received an extra month's worth of premiums and I would be paying the warranty from to different service providers by the time the process is complete. You cannot reach the division that handles the cancellation and its just sad that I have to come to this platform every time just to be heard by them. I cannot wait to be the through with these people
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
